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Seasoned Energy Experts

Encore Energy is managed by a group of talented energy professionals that have an average of 24 years of experience in the natural gas industry. We can get the job done for you!

Brief Biographies of Encore Management Team

Ken Graeber - President and CEO

Ken is the President and Chief Executive Officer of Encore Energy Services, Inc. Ken is a registered Professional Engineer and was one of the two founding members of Encore. Ken has a wealth of experience in customer service and support, sales, pipeline design, pipeline and utility rate negotiations, and business management. Ken has served in multiple engineering, sales, managerial, and officer positions in the Aquila Energy, Cornerstone Energy, and Constellation Energy organizations before founding Encore in 2010. Ken holds a Bachelor of Science degree with honors in Mechanical Engineering from the University of Nebraska at Lincoln.

ken.graeber@encorenergy.com - Outlook V-Card


Bill Rickabaugh - Vice President and CFO

Bill, with Ken, founded Encore Energy in 2010. Bill serves as a Vice President and Chief Financial Officer of Encore Energy and has extensive experience and knowledge in numerous energy-related areas including federal, state, and local taxation, as well as government relations, economic incentives, credit evaluation, and credit remedies. Bill has held prominent roles in the Aquila and Cornerstone organizations prior to founding Encore. Bill received a Bachelor of Science degree in Accounting and Finance from Northwest Missouri State University, a Masters of Business Administration degree from the University of Nebraska at Lincoln, and a Juris Doctorate degree with honors from Creighton University.

bill.rickabaugh@encorenergy.com - Outlook V-Card


Bret Feller - Vice President and COO

Bret has been a Vice President and Encore's Chief Operating Officer since 2012. Bret supervises all day-to-day operational aspects of Encore. Bret has been in the energy industry his entire professional career, dating back to 1991. Bret has extensive experience in the natural gas industry and has held several key positions including sales, marketing, gas trading, and overall business management with multiple organizations including Aquila, Cornerstone, Constellation and Strategic Energy Partners. Of historical note, Bret was the President and CEO of Cornerstone Energy and the Co-Chief Commercial Officer of Constellation NewEnergy Gas. Bret graduated magna cum laude earning a Bachelor of Science degree in Business Administration from the University of Nebraska at Omaha.

bret.feller@encorenergy.com - Outlook V-Card


Jerry McKenna - Vice President and CAO

Jerry joined Encore in 2012 and serves as a Vice President and Chief Administrative Officer. Jerry has extensive energy experience dating to 1991 in natural gas measurement, engineering, scheduling, sales, and business management. Prior to Encore, Jerry worked in a variety of technical, sales, managerial and officer positions in the Aquila, Cornerstone, Constellation and Strategic Energy Partners organizations. Jerry's pre-energy background included 14 years of electronics and managerial experience in the broadcast industry. Jerry graduated from the Radio Engineering Institute of Nebraska.

jerry.mckenna@encorenergy.com - Outlook V-Card


Duane Korth - Chief Information Officer

Duane has a total of 20 years of information technology experience with five energy companies. Duane has held a variety of direct hands-on and supervisory technical positions including hardware, software, application development and communications. Duane managed all IT-related responsibilities for Cornerstone Energy and was most recently the Director of IT for the Retail Gas Division at Constellation Energy. Duane is highly recognized within the industry for his in-depth knowledge of the gas and power businesses and how available technology can bring accuracy, speed and efficiency to every aspect of the energy business. Duane holds a BS in Computer Science degree from the University of Nebraska at Lincoln.

duane.korth@encorenergy.com - Outlook V-Card


Dawn Bradburn - Director, Client Services

Dawn leads Encore's pricing and risk management group and ably ensures customers receive competitive supply and transportation pricing, and that all transactions are filled efficiently and effectively. Dawn has held a number of key backroom positions at different energy companies including deal structure, gas accounting, volume administration, and gas control. Dawn graduated from the University of Nebraska at Kearney and holds a Bachelor of Science degree in Business Administration.

dawn.bradburn@encorenergy.com - Outlook V-Card


Mike Petersen - Senior Client Services Representative

Mike is responsible for working directly with sales managers and gas suppliers to ensure all customer pricing and risk management procedures are properly and efficiently structured and executed. Mike has held a number of critical backroom positions at different energy companies over the past 19 years including deal structure, gas accounting, volume administration, and gas control. Mike graduated from the University of Nebraska at Omaha with a Bachelor of Science degree in Business Administration.

mike.petersen@encorenergy.com - Outlook V-Card


Diane Michalski - Director, Gas Accounting

Diane oversees the accounting group that manages all Encore AR and AP responsibilities. Diane supervises the tracking of all gas supply, pipeline, and utility transportation charges. In addition, Diane manages all invoicing efforts that ensure customers receive accurate and timely bills each month. Prior to joining Encore, Diane has held a number of accounting positions with ever-increasing levels of responsibility for several energy companies. Diane holds an Associate's degree in Business Administration from Iowa Western Community College.

diane.michalski@encorenergy.com - Outlook V-Card


Scott Onken - Director, Gas Accounting

Scott has been working in the natural gas industry for more than 16 years with several energy companies. He held various increased levels of responsibility in those accounting positions. Prior to the natural gas industry, Scott worked in public accounting for 10 years. Scott's primary responsibilities with Encore consist of all functions surrounding customer care after gas flows to the customer. This includes processing and tracking pipeline costs, utility costs, gas costs, and gas volumes by customer. This information is used to perform invoicing and customer usage analysis. Scott also schedules gas on one of the largest pipelines in which Encore conducts business. Scott holds a Bachelor of Science degree in Accounting from the University of Nebraska, Lincoln.

scott.onken@encorenergy.com - Outlook V-Card


John Eckels - Director, Load Forecasting

John is responsible for "predicting the future." Using the latest customer consumption data, current weather predictions and regression analysis, John oversees our customers' daily usage forecasts that are critical to keeping Encore a low-cost provider by ensuring pipeline and utility imbalances and cashouts are kept to a minimum. John's background includes designing pipelines, meter and pressure regulating stations, pressure upratings, along with network modeling programs. John holds an Associate's degree in Engineering Technology from the Nebraska Technical College.

john.eckels@encorenergy.com - Outlook V-Card


Julia Casson - Director, Operations

As Director of Operations, Julia supervises Encore's daily scheduling and balancing services on all pipelines and utilities. Working closely with the Load Forecasting group, Julia and her associates ensure the proper amount of natural gas is delivered to each end use customer served by Encore. A day in Encore Operations is one of analyzing previous and projected day gas consumption, optimizing flow efficiencies and confirming gas deliveries on multiple pipelines and utilities, each with their own set of specific rules and nuances. Julia has 20+ years of multi-disciplined customer-related experience throughout the natural gas marketing chain and has demonstrated progressive accomplishments with ever-increasing responsibilities in both natural gas and power.

julia.casson@encorenergy.com - Outlook V-Card

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Encore Energy Services, Inc
12120 Port Grace Blvd. Suite 200
La Vista, NE 68128
855.4NATGAS
Toll Free - 855.462.8427
Phone - 402.905.4000
Fax - 402.905.4001